Feel free to reach out.
You may also reach us at info@backtobasicsb2b.com.au
Returns & Exchanges
We accept returns for store credit or exchange within 14 days of delivery, as long as the item is unworn, unwashed, and in original condition with tags attached.
Due to the limited nature of our drops, we do not offer refunds unless the item is faulty.
Exchanges are available for the same product in a different size, subject to stock availability. If your preferred size is unavailable, we’ll issue store credit for a future drop.